Frequently Asked Questions.
Are you products new?
Yes. Unless otherwise stated in the product desciption, our products are sold new andin their original packaging.
Do you offer local delivery?
Yes. Local delivery is available within 20 miles for 5$.
How fast is local delivery?
Local orders may be delivered the same day or the nex busisnes day, depending on the time the order is plaved and availability.
Do you offer free shipping?
Yes. Standard shipping is avalailable at no additional cost on eligible orders. Estimated delivery dates are sown at checkout.
Do you offer wholesale pricing?
Yes. Wholesale pricing is avaliable for order of 5 or more unuits. Contact us through our Wholesale Orders page for availability anda personalized quote.
Can I return a fragance?
Eligible unopened and unused products may be returned according to our return policy. Opened or used fragances cannot de returned for hygiene and safety reasons unless they arrive damaged or defective.
How can I contac NovaLux Market?
Visit our Contact US page and submit the contac form. WE'll get back to you as soon as possible.