Shipping & Returns
We want you shop with confthe original packagingidence at NovaLux Market.
Shipping
Ordersare processed as quickly as possible. Shipping times may vary dependig on the destination and product availability. Tracking infotmation will be provided when available.
Returns
We accept returns of eligible items sithin 30 days of delivery . Items must de unused, in their original condition, and with the original packaging.
For hygiene and safety reasons , opened or used fragances, cosmetics, and personal care products cannot be returned unless they arrive damage or defective.
Damaged or incorrect items
If you order arrives damage, defective, or you receive the wrong item, please contac us as soon as possible so we can help resolve the issue
Questions?
Please contact us trough our Contact Us page for assistence with your order.